Terms and Conditions

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Select Garage Doors

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SERVICES OR WEBSITE OF SELECT GARAGE DOORS. BY SCHEDULING A SERVICE, REQUESTING A QUOTE, OR USING OUR WEBSITE AT WWW.SELECTGARAGEDOORSERVICE.COM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

1. PARTIES AND AGREEMENT

These Terms and Conditions (“Agreement”) constitute a legally binding agreement between Select Garage Doors, a veteran-owned business with principal offices located at 11479 South Pine Drive, Parker, Colorado 80134 (“Company,” “we,” “us,” or “our”) and any individual or entity (“Customer,” “you,” or “your”) who accesses our website, requests a quote, schedules a service appointment, or receives services from the Company.

This Agreement governs all transactions, services, and interactions between the parties, whether for residential or commercial garage door services, and applies across all locations where we operate in Colorado.

2. SERVICES

Select Garage Doors provides the following professional garage door services for residential and commercial properties:

2.1 Residential Services

2.2 Commercial Services

2.3 Service Limitations

The Company reserves the right, at its sole discretion, to decline or discontinue any service request where: (a) safety conditions at the site are inadequate; (b) the work requested falls outside our scope of expertise; (c) the customer’s property presents undisclosed hazardous conditions; or (d) applicable law or regulation prohibits the requested work.

3. SERVICE AREA

Select Garage Doors currently provides services across Colorado, including but not limited to Parker, Greenwood Village, Lakewood, Castle Rock, Denver, Highlands Ranch, Littleton, Aurora, Westminster, Broomfield, Brighton, Centennial, Thornton, Wheat Ridge, Morrison, Golden, and surrounding communities in the state of Colorado.

Travel fees may apply for service locations at the outer boundaries of our service area. The Company reserves the right to modify its service area at any time without prior notice.

4. APPOINTMENTS AND SCHEDULING

4.1 Booking

Appointments may be scheduled via our website, by telephone at (720) 339-2442, or by email at happytohelp@selectgaragedoorservice.com. Confirmation of an appointment does not constitute a binding service contract. A binding service engagement is formed only when a technician has assessed the scope of work and the parties have agreed upon the services to be performed and the applicable price.

4.2 Cancellations and Rescheduling

Customers are requested to provide a minimum of twenty-four (24) hours’ advance notice when canceling or rescheduling any scheduled appointment. Failure to provide timely notice may result in the application of a cancellation or rescheduling fee, the amount of which will be communicated to the customer at the time of booking.

4.3 Missed Appointments and Access Denial

If a Company technician arrives at the designated service location and is unable to access the property, or if no authorized adult is present to provide access, the Company reserves the right to charge a trip fee. The amount of the trip fee will be disclosed upon request prior to scheduling.

4.4 Emergency and Same-Day Service

Emergency and same-day service requests are subject to technician availability. Additional charges, including after-hours or emergency service fees, may apply and will be communicated to the customer prior to dispatch of a technician.

4.5 Appointment Windows

The Company provides estimated arrival windows for scheduled appointments. While we strive to meet all scheduled times, arrival times may be affected by prior service calls, traffic, or other unforeseen circumstances. The Company will make reasonable efforts to notify customers of any significant delays.

5. ESTIMATES, QUOTES, AND PRICING

5.1 Estimates and Written Quotes

All estimates and written quotes are provided in good faith based on information available at the time of the assessment. Written quotes are valid for thirty (30) calendar days from the date of issue unless a different validity period is expressly stated in writing. Quotes are subject to revision if the scope of work changes following on-site inspection.

5.2 Verbal Estimates

Verbal estimates are provided as a general guide only and are non-binding. Final pricing will be confirmed in writing prior to the commencement of any work.

5.3 Taxes and Additional Charges

All quoted prices are exclusive of applicable state and local taxes unless otherwise expressly stated. Taxes will be applied to the final invoice in accordance with applicable Colorado law. Any additional charges arising from unforeseen conditions discovered during service will be communicated to and approved by the customer before the additional work proceeds.

5.4 Promotions and Coupons

Promotional discounts, coupons, and special offers cannot be combined with any other offer or discount unless expressly permitted in writing. The Company reserves the right to modify or withdraw promotional offers at any time without prior notice.

6. PAYMENT TERMS

6.1 Payment Due

Full payment for services rendered is due upon completion of the service unless an alternative payment arrangement has been agreed upon in writing prior to the commencement of work. For large commercial projects or custom installations, a deposit may be required before work begins; deposit amounts will be specified in the applicable service agreement or quote.

6.2 Accepted Payment Methods

The Company accepts major credit cards, debit cards, personal and business checks, and cash. Payment by check is made payable to Select Garage Doors.

6.3 Late Payments

Invoices not paid within thirty (30) calendar days of the invoice date may be subject to a late payment charge of one and one-half percent (1.5%) per month on the outstanding balance, or the maximum rate permitted by Colorado law, whichever is less. The Company reserves the right to suspend or refuse future services to customers with outstanding unpaid balances.

6.4 Returned Checks

In the event a check is returned for insufficient funds or any other reason, the customer will be liable for the original check amount plus a returned check fee in an amount permitted under Colorado Revised Statutes Section 13-21-109, as amended. The Company may require future payments by cash, money order, or certified check from customers who have issued a returned check.

6.5 Collections

Unpaid invoices may be referred to a third-party collection agency. The customer shall be responsible for all costs of collection, including reasonable attorneys’ fees and court costs, to the extent permitted by applicable law.

7. WARRANTY AND SATISFACTION GUARANTEE

7.1 Satisfaction Guarantee

Select Garage Doors stands behind the quality of our work. If a customer is not satisfied with a service performed, the customer must notify the Company in writing within five (5) business days of the service date. The Company will make reasonable efforts to correct any deficiency in workmanship at no additional charge, subject to the limitations set forth herein.

7.2 Labor Warranty

The Company warrants its workmanship against defects for a period specified on the service receipt or invoice issued at the time of service. In the absence of a specific warranty period stated in writing, the default labor warranty period is ninety (90) days from the date of service. This warranty applies only to the specific work performed and does not extend to pre-existing conditions or components not serviced by the Company.

7.3 Parts and Product Warranty

Parts, products, and equipment installed by the Company are subject to the applicable manufacturer’s warranty. The Company will, upon request and to the extent practicable, assist customers in processing valid manufacturer warranty claims. The Company makes no independent warranty as to the fitness, merchantability, or durability of third-party products beyond the manufacturer’s warranty.

7.4 Warranty Exclusions

The warranties described in this Section 7 shall not apply to defects, damage, or failures arising from:

Unauthorized modification, repair, or adjustment of the garage door system performed by any party other than the Company following our service;
Misuse, abuse, neglect, or improper operation of the garage door system;
Damage caused by accident, collision, fire, flood, acts of nature, or other external causes beyond the Company’s control;
Failure by the customer to follow the Company’s recommended maintenance schedule;
Normal wear and tear;
Use of customer-supplied parts or materials.

8. CUSTOMER RESPONSIBILITIES

To facilitate safe, efficient, and timely service, the customer agrees to:

Provide clear, unobstructed, and safe access to the garage and surrounding work area prior to the technician’s arrival;
Remove vehicles, personal property, and other obstructions from the work area;
Ensure that an adult of legal age (18 years or older) is present at the property for the duration of the service visit and is authorized to approve service and payment;
Provide accurate and complete information regarding the nature of the issue, including any prior repairs, modifications, or known defects;
Disclose any known or suspected hazardous conditions at the property, including the presence of asbestos, lead paint, mold, or structural instability;
Comply with any reasonable safety instructions provided by the Company’s technicians.

Failure to fulfill these responsibilities may result in rescheduling, service delays, or the imposition of additional charges. The Company shall not be liable for damage, injury, or loss resulting from conditions that were not disclosed to the Company prior to or during service.

9. LIMITATION OF LIABILITY

9.1 Cap on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S TOTAL LIABILITY TO THE CUSTOMER FOR ANY CLAIM ARISING OUT OF OR RELATED TO SERVICES PROVIDED UNDER THESE TERMS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY THE CUSTOMER FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM.

9.2 Excluded Damages

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY: (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; (C) COST OF SUBSTITUTE GOODS OR SERVICES; OR (D) BUSINESS INTERRUPTION, WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3 Pre-Existing Conditions

The company is not liable for pre-existing structural defects, latent conditions, or issues not caused by the Company’s work. The Company’s liability does not extend to damage to personal property, vehicles, or items stored in or near the garage that are unrelated to the garage door system being serviced.

9.4 Exception

Nothing in this Section 9 limits the Company’s liability for damages arising from the Company’s gross negligence, fraud, or willful misconduct, or for any liability that cannot be excluded or limited under applicable Colorado law.

10. INDEMNIFICATION

The customer agrees to indemnify, defend, and hold harmless Select Garage Doors, its owners, officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) the customer’s breach of these Terms and Conditions; (b) the customer’s negligence or willful misconduct; (c) the customer’s failure to disclose hazardous conditions; or (d) any claims by third parties arising from the customer’s use of the Company’s services.

11. INTELLECTUAL PROPERTY

All content appearing on www.selectgaragedoorservice.com, including but not limited to text, graphics, logos, photographs, service descriptions, and design elements (collectively, “Content”), is the proprietary property of Select Garage Doors and is protected by United States copyright, trademark, and other applicable intellectual property laws.

Customers and website visitors are granted a limited, non-exclusive, non-transferable license to access and view the content solely for personal, non-commercial purposes in connection with evaluating or using our services. No content may be reproduced, distributed, republished, uploaded, transmitted, or displayed in any form or by any means without the prior express written consent of the Company.

The Select Garage Doors name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of the Company. Use of any Company trademark without prior written permission is strictly prohibited.

12. WEBSITE USE AND ACCEPTABLE USE POLICY

By accessing and using our website, you agree that you will not:

Use the website for any unlawful, fraudulent, or unauthorized purpose;
Attempt to gain unauthorized access to any portion of the website or any systems or networks connected to it;
Transmit any viruses, malware, spyware, or other harmful or disruptive code;
Engage in any conduct that restricts or inhibits any other person’s use or enjoyment of the website;
Collect or compile information about other users without their consent;
Use automated tools (bots, scrapers, crawlers) to extract data from the website without express written permission;
Misrepresent your identity or affiliation with any person or entity.

The Company reserves the right to deny access to the website to any person or entity for any reason at its sole discretion.

13. PRIVACY AND DATA PROTECTION

The Company collects certain personal information from customers and website visitors, including names, mailing and email addresses, telephone numbers, and service history. This information is collected for the purpose of providing services, processing transactions, communicating with customers, and improving our operations.

The Company does not sell, rent, or otherwise disclose personal information to unaffiliated third parties, except: (a) as required to perform the requested services; (b) as required by applicable law, regulation, or court order; or (c) with the customer’s express consent.

By using our services or website, you consent to the collection and use of your information as described in our Privacy Policy, which is incorporated herein by reference and available at www.selectgaragedoorservice.com/privacy-policy.

14. THIRD-PARTY LINKS AND REFERENCES

Our website may contain links to third-party websites for reference or convenience. The Company does not control, endorse, or assume responsibility for the content, privacy practices, or availability of any third-party website. Access to and use of third-party websites is at the customer’s own risk and subject to those websites’ own terms and conditions.

15. FORCE MAJEURE

The Company shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions to the extent such failure or delay is caused by circumstances beyond the Company’s reasonable control, including but not limited to: acts of God, fire, flood, earthquake, epidemic, pandemic, war, terrorism, labor dispute, government action or regulation, power outages, or severe weather conditions. In such events, the Company will notify the customer as soon as practicable and will make reasonable efforts to reschedule or otherwise fulfill its obligations.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

16.2 Informal Resolution

Before initiating any formal dispute resolution proceeding, both parties agree to make good-faith efforts to resolve any dispute informally by contacting the Company at happytohelp@selectgaragedoorservice.com. The parties will engage in good-faith negotiations for a period of not less than thirty (30) days from the date notice of the dispute is provided.

16.3 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or the services provided by the Company shall be submitted to binding arbitration administered in Douglas County, Colorado, in accordance with the Commercial Arbitration Rules of the American Arbitration Association then in effect, as modified by this Agreement. The decision of the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.4 Class Action Waiver

THE CUSTOMER AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE CUSTOMER WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST THE COMPANY.

16.5 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or to prevent imminent harm for which monetary damages would be inadequate.

17. SEVERABILITY

If any provision of these Terms and Conditions is found to be invalid, unlawful, void, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

18. WAIVER

The Company’s failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. A waiver by the Company of any breach or default by the customer shall not be construed as a waiver of any subsequent breach or default.

19. ENTIRE AGREEMENT

These Terms and Conditions, together with any written service agreement, quote, or invoice issued by the Company to the customer, constitute the entire agreement between the parties with respect to the subject matter hereof, and supersede all prior and contemporaneous discussions, representations, warranties, and agreements, whether oral or written. In the event of any conflict between these Terms and Conditions and any separately executed written service agreement, the written service agreement shall control with respect to the specific transaction it governs.

20. MODIFICATIONS TO THESE TERMS

The Company reserves the right to modify, update, or replace these Terms and Conditions at any time in its sole discretion. The most current version of these Terms and Conditions will be posted on our website with the updated effective date. Your continued use of our services or website following the posting of any changes constitutes your acceptance of the revised Terms and Conditions. It is your responsibility to review these Terms periodically.

21. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms and Conditions, please contact us at:

Select Garage Doors

Phone: (720) 339-2442

Email: happytohelp@selectgaragedoorservice.com

Website: www.selectgaragedoorservice.com

Parker Office: 11479 South Pine Drive, Parker, Colorado 80134

Greenwood Village Office: 6801 South Emporia Street, Unit 206, Greenwood Village, Colorado 80112

Castle Rock Office: 2274 Manatt Court, Castle Rock, Colorado 80104

Lakewood Office: 2650 Youngfield Street, STE 6, Lakewood, Colorado 80215

By scheduling a service, requesting a quote, or using the website of Select Garage Doors, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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